Al Mirqab Exchange | Privacy Policy

Privacy Policy - Al Mirqab Exchange

Introduction

Welcome to Al Mirqab Exchange, a prominent financial institution offering a diverse range of financial services through collaborations with major banks and non-banking financial institutions. We serve as the data controller, overseeing personal data processing in Qatar. Our registered address is OFFICE NO :11 SECOND FLOOR, DOHA SOUQ MALL, AL MIRQAB AL JADEED ST, AL NASR, DOHA, P.O BOX NO: 1643.

Purpose of this Privacy Statement

At Al Mirqab Exchange, we are deeply committed to safeguarding the privacy and security of personal data for our customers, which includes existing, potential, and former customers and beneficiaries (referred to as "Data Subjects" or "you"). This Privacy Statement provides an overview of how we manage and protect personal data and informs you of your rights regarding this information. We encourage you to review and familiarize yourself with the contents of this statement.

Personal Data Processed

What is Personal Data?

Personal Data includes information that can identify an individual or when combined with other data can lead to identification. Examples of Personal Data are names, addresses, phone numbers, and email addresses.

Data Collection Sources

We primarily collect Personal Data from Data Subjects through our branches, websites, and third-party or publicly available sources, as required by law or contractual agreements.

Legal Obligations and Contractual Agreements:

We may legally require the collection of Personal Data or gather it as per contractual agreements. Not providing necessary data may affect our ability to fulfill contractual obligations, such as processing money remittances.

Legal basis for processing Personal Data:

We process Personal Data for legal obligations, legitimate business purposes, consent, and contractual obligations.

Purpose of Data Processing:

Authorizing and processing transactions, including the administration of money transfers and ensuring proper payment to the designated recipient.
Monitoring and improving services, websites, and mobile apps.
Sending information about our products and services.
Initiating customer care measures to enhance service quality.
Meeting legal, regulatory, self-regulatory, risk management, fraud prevention, and security requirements.
Maintaining business and transaction records.
Meeting insurance, audit, and processing requirements.
Complying with applicable laws.

Personal Data Sharing:

To fulfill the processing activities outlined in this Privacy Statement, Al Mirqab Exchange may share Personal Data with the following entities:

Data Processors: We may share Personal Data with third-party service providers, including our affiliates, who perform services on our behalf, such as information technology, data hosting, marketing, customer care, and fraud prevention, in accordance with relevant regulations.
Third Party Data Controllers and Joint Controllers: We may share Personal Data with third parties acting independently, as required in connection with the services provided to Data Subjects, including intermediary banks or other financial institutions.
Successors: If Al Mirqab Exchange is acquired by or sold to a third party, Personal Data held by Al Mirqab Exchange will be transferred to the successor entity.
Relevant Authorities: Al Mirqab Exchange may disclose Personal Data to comply with legal and regulatory requirements, including disclosing Personal Data to government authorities.

Cross-Border Personal Data Transfers:

In providing services, Al Mirqab Exchange may transfer Personal Data to destinations outside Qatar in line with its legitimate business purposes and as allowed by law. When transferring Personal Data outside Qatar, Al Mirqab Exchange ensures that security measures and appropriate safeguards are put in place to protect the Personal Data and ensure compliance with applicable data protection laws.

Data Subject's Rights:

Data Subjects have certain rights concerning their Personal Data, which include:

Right to be Informed: Data Subjects have the right to receive specific information about how their Personal Data is processed.
Right to Access: Data Subjects have the right to access and obtain a copy of their Personal Data.

Al Mirqab Exchange Contact:

Unsolicited Communications:

We do not send unsolicited communications except for administrative messages.

Third Party Websites:

We are not responsible for the privacy policies of third-party websites.

Security Measures to Protect Personal Data:

We ensure that all Personal Data collected through our branches and websites is treated securely and in accordance with strict data protection standards.

Retention of Personal Data:

We retain Personal Data as required by law and erase it when no longer needed.

Opting Out:

You can opt out of marketing communications at any time.

Changes to this Privacy Statement:

We update this policy periodically. Check for the latest version to stay informed.